TERMS & CONDITIONS

W. PICO candles are not always perfect, each one is individual and slight imperfections may occur. The screen-print will shows signs of imperfection, this is the nature of the candles, making each one slightly unique. Please be aware of this when purchasing such items.

Please always follow the warning label when burning your W. PICO candle. 


CURRENCY

All prices are shown on the W. PICO site are in Australian dollars (AUD). A charge of 10% GST is included in the retail price shown for Australian orders. International orders will exclude taxes. You are responsible for any additional import taxes.


RETURNS & LOSS OR DAMAGED GOODS

If unfortunately you receive any goods that are damaged or faulty upon delivery please contact us immediately. Any damaged items will need to be returned in its original packaging within 7 days of receiving the order and with proof of purchase.

If an order is lost we will make all reasonable attempts to assist with the location of your order, and assist with the re-delivery and return of items not received.

We really hope that you are happy with your order.  If for some reason you are dissatisfied please get in touch. A reason for returning the item in writing and proof of purchase is needed to complete your return.  For change of mind, please note all shipping and handling charges are at the customers cost.

To complete your return it must be approved first before an exchange is issued.
Before proceeding with any return please email us first orders@wpico.world

We deserve the right to deny a return if it does not meet our returns policy.

We recommend you keep track of your parcel incase it fails to reach us.
We do not take responsibility for the damage or loss of items being returned.


PRICES & IMAGERY

W. PICO reserves the right to alter, update or change the pricing of any item available on the site at any time. In certain circumstances, W. PICO reserves the right to cancel or reject your order. This may happen where the requested product is unavailable, or if there is an error in the pricing or the product description posted on the site. We make every effort to display and inform you as accurately as possible on our product colours and general product descriptions. In terms of colour display for our products; computer monitors, tablets and mobile devices’ resolution may vary and we cannot guarantee that your monitor’s display of any colour will be completely accurate.


DISCLAIMER

By accessing and using the W. PICO website, you are consenting to the terms and conditions of this site and the collection of information.  W. PICO endeavours to keep the information on the website up to date however it may contain errors and inaccuracies and may not be current at time of viewing.

W. PICO does not provide warranties of any kind on any of its products or on any information provided on the W. PICO website.

There is no guarantee that our Miracle Candle will make miracles happen.